However you need to reach us — a booking question, a privacy request, or a press enquiry — here's the fastest way to get to the right team.
Customer support
For booking, payment, cancellation, delivery, or Reelo Event issues, use in-app help once signed in, or email support@reelography.com. Include your booking or Event ID when possible — and never send passwords or full card numbers.
Photographer support
New studios: /register/photographer. Existing studios: sign in to the photographer web studio or app. KYC / payout questions: see Payments & payouts.
Privacy and data requests
Access, correction, deletion, or Face-ID consent questions: reference the Privacy policy and contact support with the subject line “Privacy request”.
Legal notices
Takedown / rights notices: Content & media rights. Cancellation money rules: Cancellation & refunds.
Press / partnerships
Partnership and press enquiries may use the same support channel with subject “Partnership” until a dedicated inbox is published.